Satisfaction Guarantee

Our Guarantee

At ALTRA, we stand behind the quality of every piece we create. Each item is meticulously crafted to last a lifetime, so it can be cherished for generations. By choosing ALTRA, you’re investing in the work of a conscious designer, fostering a connection that endures.

If you’re not completely satisfied with your purchase upon receiving it, or if your piece doesn’t fit as expected, ALTRA will repair, replace, or refund your item.

Please note that while we are dedicated to ensuring your complete satisfaction, we do not accept returns or offer refunds for change-of-mind purchases.

Please see our Return Policy for more details.